Call Centre Seminar 2018

Opinion piece: Lize Moldenhauer speaks on Workforce 2030: How AI is disrupting the Contact Centre


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Welcome to Omni HR Consulting

Regardless of the size of your company or what line of work you are in, training is the cornerstone of any successful business. By developing your workforce, you don’t only help grow the individual, but the company as a whole.

Creating standards others are drawn to.

Omni HR Consulting provides business and people development solutions through training and consulting services.

Our primary focus is to provide our customers both innovative, relevant and industry-related training and development solutions which will meet their skills development needs. Our credibility is based on the fact that we operate within the framework of the Sector Education and Training Authority (SETA) landscape.

Omni is a Registered and Accredited training provider and assessment centre with the following quality assurance bodies:

  • Services SETA
  • Education Training and Development Practices (ETDP) SETA
  • Local Government (LG) SETA
  • Department of Higher Education and Training (DHET)
  • Department of Education and Umalusi

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THANK YOU to all those who engaged with us at the Contact Centre Seminar, hosted by Knowledge Resources yesterday.

In case you missed it, Lize Moldenhauer Wills shares her opinion-piece which supported her presentation on "Workforce 2030: How AI is disrupting the Contact Centre".

Sit-back, relax and enjoy the read 🙂

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Good Morning Johannesburg!

Amped to be presenting at the #KR Contact Centre Seminar today. The speaker line-up is phenomenal! So you're in for a treat 🙂

We are discussing the topic of Artificial Intelligence (AI) and the very real/disruptive gaps it will present in the workforce. We (Lize Moldenhauer Wills and Doné Basson) look forward to engaging with you!

#KR #CC2018KR #OmniHRConsulting #CreatingStandards #DigitalRevolution
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