ARE YOU LOOKING TO RECRUIT SKILLED YOUNG PEOPLE WHO UNDERSTAND AND HAVE FIRST-HAND INSIGHT INTO THE WORLD OF RETAIL?
techniques to start your retail or wholesale journey
Every journey starts with a dream. But what do you do after you dream? Where do you start? The obvious answer is at the beginning, by making sure you have all the knowledge and skills that success will require. If being a sales assistant if part of your dream, then you are at the right place. This programme will teach you the following and so much more:
- Increase turnover and sales activity
- Use the tools of trade which includes upselling, cross-selling and the sales cycle
- Retain loyal customers
- Provide superior customer service
- Effectively handle and resolve customer concerns and complaints
Are you looking at entering or progressing in the retail and wholesale industry?
Not sure? Then answer these questions and decide for yourself.
If you answered yes
to either of these questions,
then our Retail Workforce Readiness programme could be your solution.
What you will learn
The purpose of this qualification is to prepare learners to operate as a Retail Sales Advisor. A Retail Sales Advisor sells goods and services such as Fast Moving Consumer Goods (FMCG), clothing, furniture, and speciality merchandise in a retail or wholesale environment.
WE WILL ENABLE YOU TO:
Attend to different types of customers and resolve queries
Provide customer service and build customer relationships
Sell products in a full-service retail and wholesale sales environment
Today's Learners become Tomorrow's Leaders
Let us help you get there