Conflict Handling Workshop
Upcoming Dates: 6 Oct 2022
Location: Cape Town | Midrand
Learning Solution Type: Workshop |
Curriculum: Personal Development Programmes |
Associated Courses: |
What you will learn
At the end of this training workshop you will understand the impact and consequences of conflict, recognising your own personal reactions and developing effective methods of handling conflict with greater confidence and success.
course Details
Price and duration:
2022 Price: R2 750
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Learning Outcomes: - Understand and define conflict - Understand and manage our emotions during conflict situations - Identify your own conflict handling style - Make use of other conflict handling styles in varying situations - Understand the importance of communication when handling conflict - Use ‘I feel’ statements when handling conflict - Apply conflict handling techniques - Handle challenging and unhappy customers |
Methodology:
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Location: OMNI HEAD-OFFICE |
Price and duration:
2022 Price: R2 750
|
Learning Outcomes:
- Understand and define conflict - Understand and manage our emotions during conflict situations - Identify your own conflict handling style - Make use of other conflict handling styles in varying situations - Understand the importance of communication when handling conflict - Use ‘I feel’ statements when handling conflict - Apply conflict handling techniques - Handle challenging and unhappy customers |
Methodology:
|
Location: OMNI HEAD-OFFICE |
Ready to start your journey?
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