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LEARNING RESOURCE:
LEARNER GUIDE
RECOMMENDED DURATION:
2 DAYS
Emotional Intelligence (EQ) is essential to business because it involves important people skills, and people are a vital part of any business. Employees with higher EQ’s:
WOULD YOU LIKE TO HAVE A BETTER UNDERSTANDING AND MANAGEMENT OF YOUR EMOTIONS? ARE YOU LOOKING TO COMMUNICATE YOUR FEELINGS IN A MORE CONSTRUCTIVE WAY?
DO YOU WANT TO HANDLE PRESSURE HEALTHILY?
UNDERSTAND AND COOPERATE WITH OTHERS?
BE A BETTER LISTENER?
HANDLE FEEDBACK MORE CONSTRUCTIVELY?
MAKE MORE THOUGHTFUL AND THOROUGH DECISIONS?
IT’S NEVER TOO LATE TO LEARN ANYTHING, IT JUST TAKE CONTINUOUS OBSERVATION AND PRACTICE. SO NO MATTER HOW OLD YOU ARE, YOU CAN LEARN ABOUT EQ AND MAKE THE REST OF YOUR LIFE BETTER AND HAPPIER.
Recognise and understand your own emotions and reactions (self- awareness) and learn to manage, control and adapt your emotions and reactions (self- management) so that you can build relationships and work as part of a team (social skills).
Identify your own emotions and their impact on performance (self-awareness)
Gain an understanding of the emotions of those around you-cultivating awareness of others, their needs and concerns
Make use of emotional intelligence in working relationships
Understand the role of emotional intelligence in increasing personal success
Let us help you get there
