DO YOU NEED TO NEGOTIATE WITH CUSTOMERS, STAFF OR MANAGEMENT ON A REGULAR BASIS? WHAT ABOUT WITH YOUR SPOUSE OR KIDS?
The science of learning what works and what doesn’t
The art of putting this into practice
Being a good negotiator allows you to build, maintain, and improve relationships, with those around you. It also adds to the organisation’s bottom line. Negotiation should be approached not as a competition, but as a compromise in which everyone leaves satisfied. In learning negotiation you develop 4 key skills:
- Principles - what you should and should not do
- Practice - employing the principles
- Feedback - did it work or didn’t it
- Reflection -think about what to do next time
What are some of the important negotiation skills, and do I have them?
People negotiate every day. At work you may negotiate with employees about their salaries or holiday schedules, at home, over who has control of the remote. To be a successful negotiator you need:
History is full of failed negotiations, but you can learn how to make yours successful. Good negotiation helps you build better relationships, deliver lasting quality solutions, and helps you avoid future problems and conflicts.
What you will learn
Understand and practice using the techniques of negotiation skills, including the philosophy, planning and preparation, understanding limits and tactics, structuring a negotiation and negotiating behaviours, so that you are enabled to negotiate with greater confidence, skill and success.
WE WILL ENABLE YOU TO:
Identify between the various kinds/purposes of negotiation
Develop a sound grasp of the win-win philosophy in negotiations
Learn and apply the four steps of Preparation Plan to practical examples
Execute strategy planning in a negotiation
Today's Learners become Tomorrow's Leaders
Let us help you get there