DEBT COLLECTION INTELLIGENCE
LEARNING SOLUTION TYPE:
ACCREDITED LEARNING PROGRAMME
DO YOU WANT TO LEARN THE BEST TECHNIQUES TO BE FIRM, EFFECTIVE AND PROFESSIONAL WHEN RECOVERING DEBT?
Credit management doesn’t have to be a war-zone
Debt Collection Intelligence
Collecting debt can be hard when using inadequate techniques, that’s why this programme focuses on enabling and equipping you with the knowledge and tools you need to be successful, such as:
- Understanding the roles and responsibilities of a Debt Collector
- Identifying common mistakes that Debt Collection Agents make
- Managing your own behaviours and understanding their impact
- Applying Debt Collection Processes as required
- Applying Debt Collectors Code of Conduct
Are you passionate about learning more and mastering the art of debt recovery?
Not sure? Then answer these questions and decide for yourself.
DO YOU WANT TO LEARN HOW TO EFFECTIVELY NEGOTIATE PAYMENT TERMS AND RECOVERY OF DEBT
ARE YOU DESPERATE TO LEARN NEW WAYS TO AVOID CONFRONTATIONS?
ARE YOU SERIOUS ABOUT BEING PROFESSIONAL?
ARE YOU FINDING IT CHALLENGING TO BE ASSERTIVE YET TACTFUL?
If you answered yes
to any one or more of these questions
then this Debt Collection Intelligence Programme is your salvation and pathway to success.
What you will learn
This programme enables you to recover debt in an ethical and efficient manner.
WE WILL ENABLE YOU TO:
Evaluate, profile, allocate, log and review accounts
Develop a plan of action to enhance the performance of a team
Plan debtor call and make contact with debtor
Handle objections and queries
Today's Learners become Tomorrow's Leaders
Let us help you get there