Price and duration:

2023 Price: R6 770

Duration: 4 Days

Learning Outcomes:  

- Explain the role and purpose of a team and team leader.

- Contract performance objectives with team members.

- Implement, monitor, evaluate, record and report team performance.

- Explain the concept of budgeting and the elements.

- Control actual expenses against budget.

- Identify internal and external customers.

- Explain, measure and monitor customer service standards.

- Recommend corrective action.

- Describe types of records used to manage teams.

Methodology:  

Face to Face or Virtual Learning:

- This is an accredited learning programme.

- It is run over a period of 4 days.

- Learners will undergo a formative and summative assessment.

Location:  

ONLINE
Through Virtual Engagement Technologies

OMNI HEAD-OFFICE
Innovation Centre, 7th Floor, South Park
Black River Park, Fir Street, Observatory,
Cape Town
View in Google Maps

OMNI MIDRAND
Block Q, Park on 16th
789 16th Road, Randjiespark
Midrand
View in Google Maps