ND: Contact Centre Management
R42,350.00
Cultivate your strategic thinking ability and equip yourself with the skills and knowledge needed to transform and rise to the demands of the role of a Contact Centre Manager and lead a dynamic Contact Centre Operation.
Cape Town Address:
Innovation Centre, 7th Floor, South Park,Black River Park, Fir Street, Observatory,
Cape Town,
7925
Description
NEED MORE INFORMATION or Custom solution?
Related Products
-
Facilitate Learning
R6,522.00 View DetailsDiscover and explore how to successfully plan, facilitate and evaluate the effectiveness of learning in the workplace with our action learning approach.
-
Organising as a Management Function
R6,770.00 View DetailsThe ability to organising as a management function enables you to align human and material resources in a way that gives you the best possible outcome.
-
Controlling as a Management Function
R6,770.00 View DetailsUnlock and demonstrate your skill in the management function of controlling resources and monitoring performance